Shipping Policy
🚚 Shipping
We offer delivery to all major cities and regions within the Kingdom, including Riyadh, Jeddah, Dammam, Makkah, Madinah, and more.
✅ Standard Shipping
-
Delivery Time: 2 – 5 business days
-
Cost: SAR 20 (Free for orders above SAR 250)
⚡ Express Shipping
-
Delivery Time: 1 – 2 business days
-
Cost: SAR 35
Note: Delivery times may vary slightly based on location and order volume (e.g., holidays or sale periods).
📍 Order Processing
-
Orders are processed within 24 hours on business days (Sunday – Thursday).
-
Orders placed on weekends or public holidays will be processed the next business day.
🛑 Shipping Restrictions
-
We currently only ship within Saudi Arabia.
-
Some remote areas may experience longer delivery times or limited courier availability.
🚫 Missed Deliveries & Address Issues
-
Please ensure your delivery address and contact number are accurate to avoid delays.
-
If a delivery attempt fails due to incorrect details or unavailability, our team will contact you to reschedule.
📦 Tracking Your Order
-
Once your order is shipped, you'll receive a tracking number via SMS or email.
-
You can track your shipment through our website or the courier’s tracking portal.
🛍️ Click & Collect (Coming Soon)
We’re working on launching Click & Collect options in major cities soon!